Our goal as a company is to provide you with the best possible sound every time you plug in and play. With over 30 years experience developing innovative amplification products you can feel confident that your Fishman gear will provide you with true live sound and trouble-free use for years to come.

Your complete satisfaction is very important to us. In the unlikely event that your Fishman product requires service, our in-house representatives will be happy to resolve any issue you may have.

Fishman acoustic amplification products are warranted to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of purchase. If your product fails to function properly due to defects in materials or workmanship during the applicable warranty period, Fishman Direct at its option, will repair or replace your product, with no charge for labor or materials. This warranty applies only if the product is sold and delivered within Australia by Fishman Direct or an authorised Australian Fishman Dealer.

You will need to call and obtain a return authorisation number (RA) as we are unable to accept goods for return without this prerequisite.

The phone number for returns is (02) 9939 1299.

"Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure." That is the mandatory statement that we need to make under new ACCC laws from January 2012.

Naturally warranty does not include normal wear and tear, or cover inappropriate use of your product.